Get in Touch with Crazytel
Want to find out how we can save your business money? Or need technical assistance? Our Australian-based team is here to help you today.
We're closed right now
We reopen tomorrow at 8:00 AM (Brisbane, AEST).
Brisbane time (AEST): Sunday, 3:50 AM AEST
Direct Contact
Reach our sales, support, or billing departments directly via phone or email.
Toll-Free Phone
Support & Billing Email
support [at] crazytel.com.au
Sales Department Email
sales [at] crazytel.com.au
Hours of Operation
Our Sales, Support, and Billing teams are available during the following Brisbane hours (AEST):
We reopen tomorrow at 8:00 AM (Brisbane, AEST).
Monday
8:00 AM to 4:00 PM
Tuesday – Thursday
8:00 AM to 6:00 PM
Friday
8:00 AM to 4:00 PM
Saturday – Sunday (today)
Closed
Times follow Australia/Brisbane (AEST — no daylight saving). Outside these hours, lodge a support ticket — monitored 24/7.
Digital Channels
For quick questions, account access, or 24/7 technical support, use our digital options.
Live Chat Support
Available for quick questions and account-related inquiries.
Security Note: You will be asked security questions if our staff need to access your account. If you don't feel comfortable with this, please call us instead.
Submit a Ticket (24/7)
Monitored 24/7. This is the fastest way to get technical assistance.
Lodge Ticket