Instant Setup
VoIP Phone Numbers
Crazytel has some of the lowest prices when it comes to phone numbers in Australia! Buy local numbers, virtual mobile numbers, and business numbers instantly from our self-service portal starting from just $2/month.
Direct In Dial (DIDs) & Inbound Routing
Provide a professional touchpoint for your clients. Seamlessly connect local, national, and international numbers to your CrazyPBX or SIP Trunk account.
Instant Online Activation
Browse and order Australian DID numbers in real-time through your intuitive self-service portal. Deploy instantly to your SIP trunk or Cloud PBX.
Australia-Wide Coverage
Deploy incoming numbers from any state, capital city, or regional local area. Establish local presence for your business anywhere in Australia.
International Reach
Connect NZ numbers directly to your account. We are constantly expanding our global coverage, with more international countries coming soon.
Simple, Transparent Pricing
No hidden fees, no lock-in contracts. Choose the phone number type that fits your operational needs and get started in minutes.
Australian DID
- All Capital Cities available
- Regional local areas on request
- Instant self-service activation
New Zealand DID
- Auckland local area DIDs
- Regional locations upon request
- Seamless multi-country routing
Virtual Mobile
- Keep personal mobile private
- Inbound SMS to E-mail included
- Two-way SMS on all virtual mobiles
1300 Business Number
1800 Business Number
Modular Inbound Call Features
All Crazytel phone numbers are 100% compatible with our advanced, modular cloud voice features. Pick the call apps you need, configure them in the portal, and pay only $1.00/month per feature. Other charges may apply for SMS, AI transcription, and call insights.
Voicemail
$1.00 / MonthBusiness voicemail with optional AI transcription, email delivery, and a real-time inbox. Keep your team connected 24/7.
- Custom Greetings: Upload WAV/MP3 greetings or use defaults.
- Free Email Alerts: Receive audio attachments or secure listen links.
- Live Portal Inbox (SSE): Real-time message updates without page refreshes.
- Optional AI Transcription: Read messages instantly ($0.10/min).
Ring Groups
$1.00 / MonthRing multiple devices (mobiles, desk phones, or SIP) simultaneously or sequentially. Never miss a customer call again.
- Flexible Strategies: Simultaneous, sequential, circular, or longest idle.
- Press-1 to Accept: Stops mobile voicemail from stealing queue/group calls.
- Call Recording: Capture and store calls in the portal ($1.00/GB/mo).
- Optional AI Stack: Transcription (from $0.08/min) & Call Insights.
Announcements
$1.00 / MonthPlay a recorded greeting, closure notice, or promotional message, then automatically connect or disconnect the caller.
- Audio Library: Upload once and reuse clips across multiple features.
- Play-and-Route: Play a message, then forward to any other destination.
- Schedules & Holidays: Automatically play alternate closure messages.
Time Conditions
$1.00 / MonthRoute calls automatically based on business hours, public holidays, and custom schedules. No more manual forwarding.
- Priority Rules: Create "Business Hours", "Lunch", or "Weekend" rules.
- Holiday Calendar: Set public holiday overrides with alternate routing.
- Schedule Simulator: Test routing rules before making them live.
IVR Phone Menus
$1.00 / MonthProfessional auto-attendant phone menus. Route callers to the right department with simple keypad choices (Press 1, 2, etc.).
- Visual Menu Builder: Build multi-level trees and submenus easily.
- Barge-In Support: Allow power callers to skip long greeting prompts.
- Operator Shortcut: Route to an operator instantly on "0" press.
Call Queues
$1.00 / MonthHold callers in line in a FIFO waiting room, play hold music, and deliver them to agents as they become available.
- Position Announcements: Inform callers of their queue position.
- Hold Music (MOH): Use system defaults or upload custom music.
- Overflow Routing: Forward to voicemail or other groups if wait times peak.
Recording Box
$1.00 / MonthRecord 100% of forwarded calls from the first second. Ideal for compliance, audits, and training without complex PBX setups.
- Always-On Recording: Captures entire call including greetings and ring time ($1.00/GB/mo storage).
- SFTP & S3 Export: Automatically push recordings to your own secure storage.
- Auto-Delete on Export: Clear platform storage automatically to save costs.
How Composable Routing Works
Chain our modular voice products together to create powerful, custom call flows in minutes. No coding or telecom expertise required.
Create Call App
Set up any voice product (e.g. Ring Group, IVR) in the portal and give it a friendly name.
Assign to DID
Select your newly created call app as the destination for any of your phone numbers in number management.
Chain Features
Point one feature's failover or menu option to another feature (e.g. Time Conditions -> Closed -> Voicemail).
Built on a Powerful Voice Platform
Configure everything directly in our self-service portal. No hardware, no complex SIP setups, and no hidden fees.
Just $1.00 / Month
Each modular voice feature is only $1.00 per month. Turn features on or off as needed directly in the portal, and pay only for what you use.
Caller ID Verification
Verify and present your main business number as outbound caller ID on forwarded legs with a quick automated PIN call.
Free Email Alerts
Get new voicemail notifications, missed call summaries, and completion alerts sent straight to your inbox at no extra cost.
Instant SMS Notifications
Receive instant text alerts for voicemails or missed calls for only $0.05 per SMS segment across all products.
All prices include GST and are in AUD. This pricing is not intended for call center or telemarketing usage.
