Virtual Mobile Numbers
Get a dedicated Australian mobile phone number without a physical SIM card. Protect your privacy, manage business communications, and send/receive SMS seamlessly via email, portal, or the CrazyPhone Softphone App.
Instant Activation
Active in minutes in your portal
No Contracts
Flexible month-to-month service
No Credit Card
Get started completely risk-free
Feature-Rich Mobile Lines
Enjoy all the capabilities of a standard mobile number enhanced with advanced cloud routing and management features.
Receive SMS to Email
Have all incoming SMS messages forwarded directly to your email address near instantly, keeping you updated on the go without checking your phone.
2-Way SMS Support
Send and receive SMS messages effortlessly, allowing you to have natural, fluid conversations with customers and clients.
Send SMS via Portal
Log into your Crazytel Portal and send outbound text messages to any Australian mobile number for a flat rate of just 5¢ per SMS (based on the standard RFC limit of 160 characters per SMS) if no SMS Bolt-ons are active.
Voicemail to Email
Receive voicemail audio files directly in your email inbox, letting you listen to messages instantly from your computer or mobile device.
Auto Attendants
Set up a professional interactive voice menu (IVR) to automatically guide callers to the right department or extension.
Call Forwarding
Route incoming calls instantly to any landline, physical mobile phone, or SIP trunk worldwide. Call forwarding charges will apply.
Ring Groups
Link multiple virtual extensions or numbers together to ring simultaneously, ensuring no customer inquiry goes unanswered.
Unlimited SMS to Australian Mobiles
Supercharge your softphone! You can add a $4.95/month SMS bolt-on for unlimited SMS to Australian mobile numbers (SMS sent from the CrazyPhone APP only). If no SMS Bolt-on is activated, sending SMS is billed at 5¢ per SMS (based on the standard RFC limit of 160 characters).
The Benefits
Discover how a Virtual Mobile Number empowers your business to build trust, maintain flexibility, and protect privacy.
Approachable Business Presence
Give your brand a friendly, approachable feel with a dedicated mobile number that customers feel comfortable texting and calling.
Seamless Call Forwarding
Forward incoming calls to your landline or physical mobile phone instantly so you can receive calls wherever you are (standard forwarding charges apply).
Maximize Customer Reach
Engage with customers on their preferred channel by supporting both standard voice calls and responsive two-way text messaging.
Easy App Verification
Register securely for apps, services, and websites that require SMS verification without exposing your personal mobile number.
Perfect Work-Life Balance
Keep work and personal calls completely separate, even when using the exact same physical phone, protecting your personal time.
How It Works & Use Cases
Understand the technology behind Virtual Mobile Numbers and how businesses use them to optimize their operations.
Why have a Virtual Mobile Number?
If you have a sales team that is often on the road and uses their mobile phones as their primary source of contact, you can assign a Virtual Mobile Number to each salesperson. Calls are seamlessly routed from their Virtual Mobile Number to their actual mobile phone. This allows you to retain ownership of your business number even if a staff member, particularly a sales team member, leaves.
How do Virtual Mobile Numbers work?
Virtual Mobile Numbers exist entirely within our cloud network and are assigned to your business. You can decide how to deploy each number—whether as a main business line, for SMS campaigns, or for individual staff extensions. Calls can be re-routed instantly, ensuring your team is always reachable. You can manage multiple numbers in different ways from a single dashboard.